. >> these are science kits. by the time i got onto the second floor, i thought i was going to throw up. it was glue and scissors and composition books. things that teachers not only are dying for, but spend their own money on. and they'd been sitting there for years. there are boxes and boxes of these things here. >> rhee's warehouse tour made the evening news, and put central office bureaucrats on notice. >> if you have people who aren't producing, start documenting. make sure on his performance evaluation that you are clear on that. so you just have to, department by department, just be as on top of it as you possibly can. the central office has to be oriented in the right way. we don't run the schools. we serve the schools. right now, people at the central office have this idea that they are in charge and, you know, they can grant requests, they can give information if they feel like it, and if not... that's the absolutely wrong way to think about things. right now we don't have good quality controls in place